Perfect Solution Is Headquartered In Alexandria ,Egypt.
It Is A Professional Multidisciplinary Company In Providing Different Outsourcing Solutions.
We Work Together To Deliver The Best Management Experience And BPO Services.
Our Contact Center Is Serving Different Countries With Different Languages And Cultures
1- Excellent command of English language (spoken and written).
2- Knowledge of customer service principles and practices.
3- Computer skills (ICDL certificate is preferred).
4- Some experience in a call center or customer service environment is preferable.
5- Good data entry and typing skills.
1- Business information technology;
2- Business systems engineering;
3- Computer networking and hardware
4- Troubleshooting
5- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
6- Some experience in a call center is preferable
1- 2+ years of JavaScript, PHP, and MySQL backend experience.
2- Strong HTML5 and CSS3.
3- Object-oriented application building experience in a professional Agile/Scrum environment.
4- Understanding of relational databases such as MySQL or similar technologies.
5- Excellent coding skill in PHP, Node.js, Java, and/or C++.
6- Proficiency in Linux environment.
1- Experience more than one year at least
2- Excellent command of English language (written-spoken)
3- Certificates in the Human resourcing
4- Excellent Evaluator
5- Having a full awareness about the quality standard
6- Bachelor Degree preferred
7- Thorough understanding of Call Center operations, principles and metrics
8- Neutrality in giving reports
1- Excellent communication skills both orally and in writing
2- Excellent interpersonal skills
3- Very good Computer skills and Microsoft
4- Presentation skills
5- Initiative
6- Ability to prioritize and plan effectively
7- Awareness of different media agendas