About Us
The New Way to Perfection. Success.
Perfect solution Outsourcing was established in 2013, it started in the UK for 7 years and it settled at Egypt as a final destination for it. We provide a wide array of Business Process Outsourcing services such as Contact Center; Inbound, Outbound, Front and Back Office services, all customized to clients’ needs. We also provide Customer Relationship Management (CRM) solutions; Internet based Customer Care, Human Resources Process Outsourcing services, Market Research outsourcing, managerial consultation and Training outsourcing.
Who we are
Perfect Solution is a leading company in providing comprehensive management solutions and services in the business process outsourcing (BPO) arena. We provide an array of solutions to market leaders around the world, in the communications, financial services and technology. Headquartered in Alexandria, Egypt, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support.
Our firm is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales and marketing channel management and professional services. We use computer program, a database, the Internet and a specialized service to obtain or receive information for the purpose of expanding the scope of a business, increasing sales revenues, looking for a job or for new clients, or conducting specialized research.
Our business strategy is surpassing what our clients may consider as “excellent” in every aspect of the business, as we focus on building long-term client relationships, capitalizing on our skilled teams worldwide, leveraging our depth of relevant experience.
The major objectives of outsourcing your business are to achieve aggressive growth by gaining increased market access and leveraging the service provider’s best-in-class processes, capacity and systems.
Behind the scenes
Our Code Of Conduct
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Mission
To delight our clients through the expertise of empowered, enthusiastic employees using the latest technologies and more efficient and more profitable means.
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Vision
to be a global company operated in different destinations providing value added Business Process Outsourcing Services.
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Our culture
Our “Who We Are” Values are Caring, High Standards, Making a Difference, Respect, and Empowerment.
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Our core value
The values are applied in all our processes and day to day practice to ensure a unified corporate culture. Employees are expected to maintain high personal and professional standards of conduct and integrity